So you’re having a computer problem and much like your car(or at least for me) you don’t know much about how it works. Or maybe you’ve decided it’s time to upgrade but the last time you bought a computer you were debating between Windows 98 or ME and have lost touch with technology. In either event here are a couple things you can look at in your process.
Firstly Google is your friend! A little trade secret is that we do not know everything there is to know about computer however we do know how to use Google. This link from Google is a great place to start when learning how to preform better searches. Learning some of these basics will help you excel when trying to find the answer to a problem. Also through here you will be able to find reviews on the types of computers you are looking at that would be helpful.
Another option is to see an independent expert. Especially for buying a machine. You can ask the sales clerk at Best Buy but they may be giving a biased opinion. An independent consultant would charge you a flat amount but they don’t really care what computer you buy as it isn’t effecting their bottom line.
With regards to a repair, if you find yourself either stuck or not confident enough to attempt the repairs you can always contact a local repair shop. I tend to try and steer people away from the big box repair centers as they will typically attempt to sell you services you don’t really need. We at Xurvis do these types of repairs and can take the time to teach you how to do them so in the future you will be better equipped to handle the same situations.