Troubleshooting for those that aren’t computer savvy or won’t admit that they are.

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Good Morning Xurvis followers!

Just for a change of pace and some encouragement from the husband, I am the author of today’s post! My name is Lee and Chris and I have been married for almost 6 years and have a beautiful 16 month old son. I have a background in Childhood Education and Literacy-so although I have spent a lot of time behind a computer screen for school, I have also needed someone to figure out what I did wrong if something went haywire. I am currently a part time Administrative Assistant and also have the opportunity to stay at home with our little guy.

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There are so many components to a computer that it can be completely overwhelming when something stops working. It’s even worse when it is an operating system that you aren’t familiar with. As someone who has lived with a “computer guy” for many years, I’m pretty sure most of us don’t give ourselves enough credit.

From personal experience, the best piece of advice I can give is just to breathe (and make sure to periodically save your work 😉 ). When you are working hours upon hours on something and those lovely words. “Not Responding” pop up it can totally make you lose your cool. Although we all wish we could, at that point there really isn’t anything you can do. Hopefully you have saved your work, otherwise you might need to kick you memory into high gear. The worst thing you can do is to freak out. By no means am I a novice with computers- pretty sure most of my knowledge I got through osmosis :-), but when things like that happen it can make even the most skilled person think worst case scenario.

At this point many of us doubt our abilities, but there is really no need! I’ve heard far too many people use the excuse they are no good with computers. A computer is a tool that is supposed to make your life easier, not complicate it. Sometimes, however; there is a learning curve which makes having a reliable computer tech so helpful! They are there to help you get from where you currently are to where you want or need to be. Try not to get frustrated or start doubting your abilities or even start blaming yourself. Let them in to help, but ask questions if you have them. This is most likely how I learned what I know. No question is stupid and if you feel it important enough to ask, then by all means please do! You aren’t the only one with that question and it may help someone else down the road.

Quality (you may want to do some research-not all are) “Computer Experts” are there to help you, whether it be to fix a software or hardware issue or teach you how to get the most out of your new computer program, but take the time to learn and listen. No one thinks you should know it all, but don’t be afraid to tell them what you do know. You may learn something from one another!

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